POLICIES AND INFORMATION

At Path to Balance, I am committed to providing a safe, ethical, and transparent counselling and coaching service. The documents below explain how I work, how your personal information is protected, and what you can expect when working with me. They reflect my commitment to professional standards, clinical governance, and client wellbeing.

Before Your First Session

📄 Privacy Notice (PDF) Learn how your personal information is collected, stored, and protected.

📄 Counselling Agreement (PDF) Information about sessions, confidentiality, fees, and working together.

 

Your Rights & Privacy

📄 Complaints Policy (PDF) 

📄 Equality, Diversity & Inclusion Policy (PDF)

📄 Data Retention & Record Management Policy (PDF)

 

Safety & Professional Practice

📄 Safeguarding Policy (PDF) How Path to Balance promotes safety and responds to safeguarding concerns.

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Path to Balance is committed to maintaining high standards of ethical, professional, and clinical practice. Additional governance documents, including the Clinical Governance Manual, Clinical Risk Management Policy, Lone Working Policy, and Practice Continuity arrangements, are maintained internally and are available upon request where appropriate.

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Document Control

Unless otherwise stated, all policies are effective from 1 July 2026 and are reviewed regularly to ensure they remain up to date with current legislation, professional guidance, and best practice.